Welcome to the FreshInk Store FAQ page! We've gathered the most common questions to help you shop confidently and easily. Don’t see your question? Contact us anytime at [email protected]
🛍️ Orders & Products
Q: What types of t-shirts do you offer?
A: We offer a variety of premium-quality t-shirts including unisex, oversized, fitted, and youth sizes. Each design is original and printed with care using eco-friendly ink.
Q: How do I choose the right size?
A: Each product page includes a size chart for reference. If you’re between sizes, we recommend sizing up for a more relaxed fit.
Q: Can I customize a design?
A: At the moment, we don’t offer custom design services, but stay tuned — we’re planning to launch that soon!
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Orders are processed in 1–3 business days. U.S. standard shipping typically takes 3–7 business days. Expedited options are available at checkout.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping rates and delivery times vary depending on the destination.
Q: How do I track my order?
A: Once your order ships, you'll receive an email with a tracking number. You can also track your order through your account dashboard.
💳 Payments & Discounts
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.
Q: Do you offer promo codes or discounts?
A: Yes! Follow us on Instagram @freshink.store and subscribe to our newsletter for exclusive discounts and early access to new drops.
🔄 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn, unwashed items. Visit our Return Policy page for full details.
Q: Can I exchange my item for a different size?
A: Yes, if we have it in stock. Contact us at [email protected] to arrange an exchange.
🧼 Product Care
Q: How should I wash my FreshInk t-shirt?
A: For best results:
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Turn the tee inside out before washing
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Use cold water and mild detergent
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Tumble dry on low or hang to dry
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Avoid ironing directly on the print
💬 Still Need Help?
We're here for you!
📧 Email: [email protected]
📱 Instagram: @freshink.store
🛒 Shop: www.freshink.store