Effective Date: [Jan-2025]
At FreshInk Store, we want you to love your purchase! If something isn’t quite right, we’re here to help with a fair and hassle-free refund process.
✅ Eligibility for Refunds
We offer refunds on eligible items that meet the following criteria:
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Return is requested within 14 days of delivery.
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Item is unworn, unwashed, and in its original condition.
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Tags are still attached (if applicable).
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A receipt or proof of purchase is provided.
❌ Non-Refundable Items
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Final sale or clearance items
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Gift cards
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Custom or personalized items
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Downloadable digital products
🔁 Exchanges vs. Refunds
If you’d rather exchange your item for a different size or design, check out our Exchange Policy or email us at [email protected]
💵 How Refunds Are Issued
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Approved refunds are issued to your original payment method.
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Please allow 5–7 business days for your bank to process the refund.
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Shipping fees are non-refundable, unless the error was ours (e.g., wrong or damaged item).
🚚 Return Instructions
To start your return:
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Email us at [email protected] with your order number and reason for return.
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We’ll send you a return authorization and shipping instructions.
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Pack your item securely and ship it back within 7 days of approval.
Note: You will be responsible for return shipping unless the item is defective or incorrect.
🛑 Refunds for Damaged or Incorrect Items
If your order arrived damaged or incorrect, please contact us within 7 days of delivery.
Include photos of the item and packaging, and we’ll make it right — with a full refund or replacement.
💬 Questions?
Our support team is here to help!
📧 Email: [email protected]
📍 Store: www.freshinkstore.store